Privacy & Legal Policy

 

Security of our website is of utmost importance to us. Our site uses software to provide high level encryption technology. Although we use advanced  security measures to protect your information against loss, misuse and alteration, as is the case with all computer networks linked to the internet, we cannot make absolute guarantees over the security of the information you provide over the internet and as such we cannot be held responsible for it. We will never contact you by email to ask you to send or confirm any of your personal details, if we need any information of this nature we will only contact you by telephone. Never send any sensitive information, such as passwords or credit card information, via email. Where you have chosen to create a password to access certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. 

 

Privacy Policy

Last updated November 19, 2021


References in these Terms & Conditions to "us", "we", "Adrien & Stefan", "adrienandstefan.co.uk" are to Adrien & Stefan registered office Italy: Via C. Farini, 53 - 20159 Milano - Italy. By visiting or using this website, you agree to and accept these terms. If you do not agree to be bound by these terms and conditions you may not use or access this website..

Privacy

Any personal information we collect from you will be used in accordance with the UE Regulation 679  2016 also known as GDPR (General Data Protection Regulation) and other applicable laws. The details we collect will be used to: 1. Process your order and communicate with you about the goods or services you have ordered from us (your details may be passed on to a third party for them to supply or deliver products you have ordered and we may retain your details for a reasonable period of time after you have completed the transaction in order to fulfil any contractual obligations such as refunds, guarantees etc). 2. Process payments and prevent fraudulent transactions (we may retain your details (including your credit/debit card information) for these purposes for a reasonable period of time and we may pass your details to a third party to carry out these functions). 3. Update our records and maintain your account with us. 4. Recommend offers and merchandise that may be of interest to you, where you have consented to be contacted for such purposes. 5. Improve the content and appearance of our website or catalogues, to ensure that content from our website and our catalogues are presented in the most effective manner for you. 6. Comply with our legal requirements 7. Assess and process your job application (we may retain a record of your information for a reasonable period of time following the end of our recruitment selection process for administration purposes).

How we collect your information

We may collect and process your information as follows: 1. Information that you provide by filling in forms on our website for transactional, employment or any other purposes. 2. Details of transactions you carry out through our site or when telephoning us and of the fulfilment of your orders. 3. If you contact us, we may keep a record of that correspondence. 4. We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them. 5. Details of your visits to our website and the resources that you access..

Security Policy

Please note that e-mail correspondence is free format text and cannot be encrypted, therefore it is not a secure means of communication. We will never contact you by e-mail to ask you to send or confirm any of your personal details, if we need any information of this nature we will only contact you by telephone. Never send any sensitive information, such as passwords or credit card information, via email. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Where we store your information

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal details, you agree to this transfer, storing or processing. Adrien & Stefan takes all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Security and Privacy Policy.

Changes to our Security and Privacy Policy

Any changes we may make to our Security and Privacy Policy in the future will be posted on this page.

Keeping in touch with Adrien & Stefan - Your rights

At Adrien & Stefan we want to keep up to date with information about new ranges, special offers, events and improvements to this site. If you decide you do not wish to be contacted by us, you can request that we stop using your information and that we stop mailing information to you, by writing to the Customer Care, quoting Terms and Conditions and Privacy Enquiry at Adrien & Stefan Via Carlo Farini, 53 - 20159 Milano - Italy  or by emailing us on welcome@adrienandstefan.co.uk and informing us so. You right of access can be exercised in accordance with the  UE Regulation 679  2016 also known as GDPR (General Data Protection Regulation). Any access request may be subject to a small fee to meet our cost in providing you with details of the information we hold about you.

Link sharing

Our site may, from time to time, contain links to and from the websites of our partner networks, advertiser and affiliates. If you follow a link to any of these websites, please note that these website have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal details to these websites.

Browsing

This website does not collect personally identifiable information from your computer when you browse the site. This means that, unless you voluntarily and knowingly provide us with personally identifiable information, we will not know your name, your e-mail address, or any other personally identifiable information.

Cookies

Our website uses cookie technology. Cookies are strings of text that a website may store on a user's computer. Our website uses cookies but only requires them in the on-line reservation process. Cookies enable our website to keep track of your preferences and activities relating to the website. Our website creates session cookies for each visit in order to facilitate your visit. The session cookie expires at the end of the session.

Liability

The materials contained on the Web site are provided by Adrien & Stefan as a service to you for your commercial and non-commercial, personal use on an "as is, as available" basis and may be used by you for information purposes only. You acknowledge that you are using the Web site at your own risk. Adrien & Stefan assumes no responsibility for error or omissions in these materials. Adrien & Stefan makes no commitment to update the information contained herein. Adrien & Stefan makes no, and expressly disclaims any and all, representations or warranties, express or implied, regarding the Adrien & Stefan Web site, including without limitation the accuracy, completeness, or reliability of text, graphics, links, products and services, and other items accessed from or via the Web site, or that the Web site will be uninterrupted, error-free, or free of viruses or other harmful components. No advice or information given by Adrien & Stefan or any other party on the Web site shall create any warranty or liability. Adrien & Stefan does not warrant or make any representations regarding the use or the results of the use of the materials at the Web site in terms of their correctness, accuracy, timeliness, reliability, or otherwise. Under no circumstances shall Adrien & Stefan or any of its parents, subsidiaries, affiliates, or their respective partners, officers, directors, employees, or agents be held liable for any damages, whether direct, incidental, indirect, special, or consequential, and including, without limitation, lost revenues or lost profits, arising from or in connection with your use, reliance on, or performance of the information on the Web site. Adrien & Stefan periodically schedules system downtime for maintenance and other purposes. Unplanned outages also may occur. Adrien & Stefan shall have no liability for the resulting unavailability of the Web site or for any loss of data or transactions caused by planned or unplanned system outages, or any outages of webhost providers or the Internet infrastructure and network external to the Web site. Reference in this website to any products, services, processes, trade names, trade marks or other information of third parties does not imply or constitute an endorsement, sponsorship or recommendation to you by us. Links to other websites not operated by us are solely for your convenience. We are not responsible for any products, services, processes, trade names, trade marks or other information provided by third parties. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators. You must not use our website for any activities which breach any laws, infringe any party's rights, or breach any standards, content requirements or codes promulgated by any relevant authority. You must not use our website in any way which interferes with other users or defames, harasses or menaces anyone. You indemnify us from and against all actions, claims, suits, demands, liabilities, costs or expenses arising out of or in any way connected to use of the website by you or any other person using your membership identification or password.

Copyright

All materials published on the Web site are protected by copyright laws, and may not be reproduced, republished, distributed, transmitted, resold, displayed, broadcast, or otherwise exploited in any manner without the express written permission of either Adrien & Stefan or, in the case of content licensed by Adrien & Stefan from third parties, the entity that is credited as the copyright holder of such licensed content. You may download freely accessible material from this Web site for your personal and non-commercial use only, without altering or removing any trademark, copyright, or other notice from such material; you must hold confidential our member-only on-line content which is provided solely as a convenience for the use of our members.

Contact

Questions, comments and requests regarding this Security and Privacy are welcomed and should be addressed to Adrien & Stefan Via C. Farini, 53 - 20159 Milano - Italy or by emailing us on welcome@adrienandstefan.co.uk.

Responsible for precessing

Adrien & Stefan,  Via Carlo Farini, 53 - 20159 Milano Italy tel. [+39] 338 912 0541 - [+44] 7522 627 100 FC/VAT n° 06276130967 is data controller and is responsible for the processing of your personal data.